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Your vacation should feel magical, not complicated. If you're staying at a Walt Disney World Resort or affiliated hotel, we'll take care of getting your Borrow the Magic items to you and making the return just as easy.
Your Walt Disney World delivery plan
1. We deliver to Bell Services by 3 p.m.
On the first date of your reservation, we'll drop off your items with Bell Services at your hotel by 3 p.m. You don't need to wait in your room or plan an in-person meetup.
Need your items a little earlier? Reach out before your reservation begins and we'll always try our best to accommodate your plans.
2. We'll send you the luggage-tag photo
Once your order is safely with Bell Services, we'll send you a photo of the luggage tag. You'll receive it by email, or by text if you consented to text messages.
Keep that photo handy. You can use the tag information to pick up your items from Bell Services or ask Bell Services to deliver them to your room. Please keep in mind that some hotels may charge a small room-delivery fee.
3. Use your items and have fun
That's the best part! Wear your ears, bags, charms, and other accessories throughout your trip. Mix and match them across park days, take all the photos, and enjoy having the perfect pieces without adding more bulk to your suitcase.
4. Return everything to Bell Services
On your departure date—or on the earlier return date shown on your reservation—bring all of your Borrow the Magic items back to Bell Services.
Please ask Bell Services to hold the items for Caitlyn Haas. Bell Services will give you a return tag. Take a clear photo of that tag and keep it in case we need to reach out about locating the return.
You don't need to clean anything first. Just gather every item, check bags and pockets for personal belongings, and return everything as-is.
A few quick questions
What if I arrive after 3 p.m.?
No worries. Bell Services will hold your order until you're ready to pick it up.
Can Bell Services bring the order to my room?
Usually, yes. Use the luggage-tag information we send you and contact Bell Services. Some hotels may charge a small fee for room delivery.
What if I need my items before 3 p.m.?
Email [email protected] before your reservation begins. We can't guarantee an earlier delivery, but we'll do our best to help.
What if my return date is before I check out?
Return the items to Bell Services on the return date listed on your Borrow the Magic reservation, even if you're staying at the hotel longer.
More magic, less luggage
We'll bring the accessories to your hotel, you enjoy them for your trip, and Bell Services helps with the handoff on both ends. Simple, easy, and ready for your park days.