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Sailing from Port Canaveral? Borrow the Magic makes it easy to bring the ears, bags, charms, and accessories you want without packing the extra bulk.
Before your cruise, we'll meet you at one of three convenient Starbucks locations. After you debark, use the prepaid shipping label included with your order to send everything back.
Your cruise pickup plan
1. Choose a Starbucks location at checkout
When you check out on the Borrow the Magic website, choose the location that works best for your travel plans:
- Starbucks, W Irlo Bronson Memorial Hwy in Kissimmee
- Starbucks, Blue Heron Beach Dr in Lake Buena Vista
- Starbucks, Dr. Phillips Blvd in Orlando
Cruise orders are not handed off at the Port Canaveral terminal, so be sure to choose a Starbucks you can visit before heading to the port.
2. Tell us your preferred pickup time
At checkout, you'll also have a place to share the time you would prefer to receive your order on the first date of your reservation.
Your preferred time is a request rather than a confirmed appointment. We'll follow up by email or by text, if you consented to text messages, to solidify the location and meeting time.
3. Meet us for your order
Please don't travel to the Starbucks until our team has confirmed the plan. At the agreed time, meet us at the confirmed location and keep your phone nearby in case we need to find each other.
We'll hand your cleaned, ready-to-wear items directly to you. We can wait for up to 20 minutes after the confirmed meeting time.
4. Take your items on your cruise
Pack your accessories, take them aboard, and enjoy them throughout your sailing. Keep the return packaging and prepaid shipping label that come with your order—you'll need both after the cruise.
Please don't miss your pickup time
Every meetup is scheduled into our route, so we can only wait for 20 minutes after the confirmed time.
If you miss your pickup appointment, the rental charge still applies. If we need to arrange another meeting, a rescheduling fee will also apply.
Running late or dealing with a travel delay? Contact us as soon as possible. The more notice we have, the better chance we'll have of adjusting the plan before it becomes a missed appointment.
How to return your cruise order
1. Gather and pack every item
After you debark, gather every item and any removable pieces included with your order. Check all bags, pockets, and compartments for personal belongings, then place the rental items securely in the return packaging.
You don't need to clean anything first. Return everything as-is and we'll take care of the rest.
2. Attach the prepaid shipping label
Your order includes a prepaid return shipping label. Attach it securely to the package and make sure the previous shipping information is covered.
3. Use the recommended drop-off location
We'll point you to the closest appropriate drop-off location near Port Canaveral. Follow the instructions we send with your order so the package enters the correct shipping network.
4. Drop it off within five days
You have five days from debarkation to mail your order back. Please don't leave the package at the cruise terminal or with your cruise line.
A few quick questions
Can I pick up my order at Port Canaveral?
No. Cruise orders are handed off at one of the three Starbucks locations selected during checkout.
Is return shipping included?
Yes. A prepaid return shipping label is included with your order.
Where do I drop off the return?
We'll direct you to the closest appropriate drop-off location near Port Canaveral.
How long do I have to send it back?
Drop off the return package within five days of debarkation.
What if my travel or embarkation plans change?
Email [email protected] as soon as possible. If you opted in to texts, you can also reply to your order message. We'll always try our best to help when we have enough notice.
Pack the memories, not the bulk
Meet us before your sailing, enjoy your accessories on board, and use the prepaid label to send them back after your cruise. Easy from pickup to return.